Partnering opportunity

A Korean company offers AR(Augmented Reality) based video call technology that increases efficiency of remote support service


A Korean company has developed AR based video call technology which increases efficiency of remote support. By using this technology, information is indicated on video call display of receiver simultaneously as the sender draws contents on the device which makes direct remote support possible. The Korean company hopes to sign license agreement with companies interested in remote support service.

Partner sought

Type of partner sought : Company Specific area of activity of the partner : : ICT Industry and Services Task to be performed : Apply AR based video technology to the partner’s service and selling the product


A Korean AR company was established in year 2010 and is specialized in developing and providing AR platform, service and solution. As smart factory leads 4th Industrial Revolution, remote support service which is one of the core technologies to operate smart factory is becoming necessary. For efficient remote support, a Korean company has developed AR based video call technology which allows an expert to provide a direct support to the trainee by drawing instruction on the device for real-time communication. When the technology is applied on smart glasses, a worker can follow instruction with free hands. As the drawing is shown on the worker’s device in real time, working time is shortened and the expert can correct the error of the worker in real-time which would lessen operation fault. AR drawing service is provided though the AR technology. This Korean company has commercialized AR SDK(Software Development Kit) and is now selling at the global market. And since the service using this technology has been launched and commercialized by the company itself, a stable drawing function is provided. The company wishes to enter into license agreement with companies interested in remote support service.

Advantages and innovations

- In the conventional remote support service, captured image on the display was used for drawing when needed. After finished drawing, image was captured again and sent to the user. However, when this technology is applied, real-time AR drawing can be done during video call for direct remote support. - When this technology is applied in smart glass, a worker can work freely, without the use of hands, with a support of an expert by following the instructions shown on the glasses

Development stage

Already on the market

Intellectual Property Rights (IPR)

Patent(s) applied for but not yet granted,Patents granted

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